Indraprastha Gas Ltd (IGL), the sole supplier of CNG and piped cooking gas in the National Capital Region, has provided a record 1, 00,000 piped natural gas (PNG) connections in 2014-15 to its new domestic customers.
This was stated by IGL Chairman M Ravindran while addressing the shareholders at the 16th Annual General Meeting of the company here. He stated that IGL has set higher targets for providing PNG connections in the future years too, a company statement said.
Giving an overview of expansion plans, he said IGL will consolidate its presence in existing areas of Delhi, Noida, Ghaziabad and Greater Noida as well as enter new geographies through bidding and strategic acquisitions.
Referring to various initiatives taken by the government in the last one year like revised guidelines for domestic gas allocation and revision of domestic gas prices every six months, he said that the city gas distribution business is all set to expand across the country and IGL is fully geared to further improve its performance to maintain its position as the premier CGD company of the country.
Sharing customer focused initiatives, Ravindran stressed that new customer centric applications which allow access from handheld devices are being developed keeping the technological awareness of IGL's customer base in mind.
He disclosed that IGL has improved its performance on the scale of Customer Satisfaction Index as compared to last year as per a study conducted by a leading market research agency. Also present on the occasion were Narendra Kumar, Managing Director, IGL, V. Nagarajan, Director (Commercial), IGL and all other directors of the company.