Bharat Petroleum Corporation Ltd (BPCL) has launched a major campaign in Andhra Pradesh and Telangana as part of a nationwide awareness program to popularize its digital initiatives in its fight against the covid-19 pandemic.
The customers can now book a cylinder by giving a missed call on 7710955555. An SMS with payment link will be sent to the phone from which the missed call is given. This facility is aimed at encouraging rural customers to use online refill booking system, according to a company press release.
The company which serves over 52 lakhs consumers in the two Telugu states - 26.83 lakhs in Telangana and 25.77 lakhs in AP - delivering over 40,000 cylinders per day, has launched various online refill booking facilities such as Whatsapp, Bharatgas mobile app, website and ebharatgas.com and payment options through all payment gateways, the statement said.
"This is a part of BPCL's continuing mission to enhance efficiency and convenience to its customers across the country and the ongoing fight against the covid-19 pandemic," the statement read. These initiatives help in maintaining social distance substantially, it added.
In addition to various online refill booking methods, the company has recently launched WhatsApp booking and payments through a dedicated number and features like instant price information, LPG delivery tracking, safety awareness video and customer feedback have been added, the statement said.
